Digital Membership Card FAQs
Are you always on the go? A digital membership card may be a great option for you!
No more worrying about accidentally putting your membership card through the rinse cycle—as long as you have your smartphone, you have proof of your membership. Once downloaded, you can access your Digital Membership Card at any time from your smartphone’s Wallet app. It’s quick, easy, and convenient!
Access the email from your smartphone and click the “Download” button, then click “Add to Wallet” and “Add.” The card will automatically go to your iPhone’s Apple Wallet. It can be accessed in Wallet at any time.
Android users need to download Wallet Passes from Google Play. After you have the app, access the email from your smartphone and click “Download” in the membership email, and the card will automatically go to your Wallet Passes app, where it can be accessed at any time.
No problem!
Contact us for a physical card at (928) 255-5059 or email membership@lowell.edu.
Please contact us for a physical card at (928) 255-5059 or email membership@lowell.edu.
Please visit our Membership Benefits page, or feel free to send any questions to the membership department by phone (928) 255-5059 or email membership@lowell.edu.
Contact us at (928) 255-5059 or email membership@lowell.edu and we will get your cards fixed as soon as possible.
On Android:
Navigate to the back of the card (tap on the small “i” on the front) and use the “Share Pass” button to send the card to your secondary member.
On iOS:
Navigate to the back of the card (tap on the “…” button on the front), then tap on the share icon at the top right to send the card to your secondary member. If you are an iOS user, you will find the share icon at the top right on the back of the card.
If you have an iPhone, the card will automatically download to Apple Wallet. Check the app for your new card (scroll through any cards that are already there–it may be hiding!). If you have an Android phone, you’ll need to download Wallet Passes from the Play Store prior to downloading the card.