Membership FAQs

Have a question about membership? See if it’s been answered here!

The frequently asked questions below cover everything from benefits to changes to your membership. If you have a question that doesn’t appear here, please contact our membership office at or by calling (928) 255-5059.

Memberships are available for purchase online, in person at Lowell’s Steele Visitor Center (if you are already visiting with a reservation), or by calling (928) 255-5059.

Yes! Every member receives free General Admission to Lowell Observatory—for up to 4 adults and all minor children, depending on membership level—and to Association of Science and Technology Centers (ASTC) Passport Program-participating science centers when you travel outside of your local area, while their membership is current.

No, you do not need a reservation to visit.

Your membership is valid for one year, from the day you purchased it through the end of the same month in the following year. If you renew early, one year will be added to your current expiration date.

You can pay the difference to upgrade your membership level by calling (928) 255-5059.

Yes! Visit to view the list of science centers that participate in the Association of Science-Technology Centers reciprocal program. Don’t forget to bring your Lowell membership card when you travel. Please check each science center’s website for more information about their operations before your visit.

From time of purchase, you should receive your digital membership cards via email within a few days. If you requested physical copies, they should arrive within 7-10 business days. If you haven’t received your membership cards after 10 business days, please get in touch with us at

If you lose your card, contact us at (928) 255-5059 or email for a replacement. You can also show identification (ID) at the Lowell Visitor Center to be admitted.

Please contact us at or call (928) 255-5059 to update your contact information.

The recipient will receive their cards within 7-10 business days of purchase. The letter will notify the recipient of the person who gifted the membership. The purchaser will receive a receipt within 7-10 business days.

Memberships are non-transferable. Only the cardholder is entitled to use the card.

There is no need to put a second name on your membership cards, but note that some science centers won’t allow admission if the name on the membership card doesn’t match the member’s other form of ID (driver’s license or other).

Have a question about Digital Membership Cards?